| · Certified Computer Systems will guarantee all new hardware parts installations for 1 year · Services performed at your home or your business are guaranteed for 30 days  · Services provided to you online remotely or over the telephone are guaranteed for 5 days · For repairs necessitated by a virus, spyware, or malware, our service guarantee is only valid if the anti-virus and anti-spyware protection for your product is installed or updated during the repair or before you again connect to the internet  · If you notify us within the stated period, we will work to remedy your problem quickly and at no additional cost·  Your complete satisfaction is guaranteed   |